Our Values

Total Energy operates according to our 4 core values that guide us in everything we do.

 

Total Energy prides itself as an energetic, smart, forward thinking and ethical business with the determination to continually challenge ourselves and the wider industry to change from within.

 

favico CUSTOMER FIRST

  • put our customers first at all times
  • Act with integrity at all times
  • Be committed to our customers and to setting industry standards for service and delivery
  • turn our customers problems into solutions as well as anticipate future solutions
  • act in our customers best interest without compromising the values we live by
  • be upfront and efficient in everything we do and cut through the complexity, making it easy to do business with us.

 

favico RESPECT PEOPLE

  • recognise the expertise, passion and thought leadership of our talented people that will make our success possible
  • work as a team in a co-operative supportive and friendly environment and be open minded and share our knowledge and achievements
  • respect and encourage our peoples ideas, diversity and cultures
  • respect the dignity of our people
  • make time to celebrate our achievements

 

favico HEALTH & SAFETY

  • Always put Health and Safety first and encourage and promote a safe working environment for all our colleagues, customers, agents and public
  • Be mindful that our action starts and ends with safety in the workplace and at home
  • Always be committed to delivering projects safely wherever we work, and in doing so, safeguarding the environment for future generations
  • Encourage our people to arrive safely each day with a sense of purpose and passion and leave at the end of the day with a sense of achievement

 

favico CONTINUOUS IMPROVEMENT & INNOVATION

  • Differentiate the company by challenging ourselves to look for new and better ways to deliver our expertise through innovative solutions that deliver to each customer the best outcome
  • Do the hard work for our customer, developing products and services that have a positive impact for our customer
  • Challenge our talented and energetic workforce in the right way to find smarter and more efficient methods for people and the environment
  • Always strive to achieve success for our customers, our partners and each other and to seek solutions, learn and continually improve.